AI Disclaimer

1. Where AI is used

NexusFit uses hosted AI for seven-day menus, the Ask Nexus assistant, workout/training reviews, recipe reviews, handwritten-recipe reading, food-photo identification and certain generated illustrations. Feature availability depends on your selected subscription and applicable age/safety restrictions. The current integrations use OpenAI models through Lovable AI; provider and model versions may change.

AI is software, not a human personal trainer, clinician or dietitian. Its conversational style and personal references do not make it professionally qualified. It can provide incorrect, inconsistent, incomplete, biased or unsuitable output even when phrased confidently.

2. Information and calculations

The assistant may use your saved plan, confirmed meals, water, sleep, blood pressure, training logs and relevant profile context. Training and recipe reviews can use health-related information. Uploaded photographs and typed messages can contain additional personal information. The Privacy Policy and explicit consent process must explain these flows before sensitive processing.

Nutrition numbers are derived from reference-food values and entered or confirmed portions, not invented by the menu model. That limits one source of error but does not make the source record, portion weight, recognition result or calculated target exact. Images generated to illustrate a recipe, meal or exercise are illustrations, not evidence that you cooked, ate or performed it. Scanned food and equipment readings need your review before logging.

The assistant does not have a verified view of every real-world fact and its current implementation does not provide web search. It cannot verify every medical interaction, food label, training technique or event outside your account. The food planner excludes medication data from prompts and does not check drug interactions.

3. Review before acting

Check recognised foods, ingredients, weighed portions, equipment readings and suggested changes before you save or act. A confirmed assistant action can update supported account records; you should review the resulting saved state. Do not interpret an unconfirmed suggestion as a saved change or a completed workout. Do not use AI advice for diagnosis, medication changes, clinical treatment, emergency decisions, extreme restriction or unsafe fasting.

Source-bound validation, allergy checks and safety prompts do not guarantee safety. Report a concerning answer to fitness@nexusfit.co.uk, include enough context for review and avoid resending unnecessary health details through public channels. For urgent symptoms, use emergency or medical services rather than the report process.

4. Availability, accountability and rights

AI services can be delayed, unavailable or limited by provider capacity, safety controls, abuse protections or operating limits. We do not offer unlimited AI capacity; availability and safety checks apply without removing consumer rights. A failure to obtain an answer does not mean a result was saved.

We remain accountable for our legal obligations and the reasonable care and skill required in delivering NexusFit. We do not disclaim all responsibility because a third-party model generated the output. There is no waiver of non-excludable consumer or data-protection rights.

If an automated analysis or access decision affects you, you can ask us to explain and review it. Where UK GDPR requirements for significant solely automated decisions apply, we must provide the applicable safeguards, with additional restrictions for special-category data. We do not claim that all AI outputs are legally insignificant simply because we call them educational.

Provider input/output retention, training use and international transfer terms must be confirmed in our recipient schedule. Do not assume your prompts are never retained or never used for any provider purpose unless the applicable notice and verified agreement expressly say so.

Current access and consent

Pro includes AI training reviews and AI meal planning/scanning. Elite adds the personal AI coach and AI nutrition and recipe reviews. There is no unlimited-AI, priority-response or separate premium-scanner promise. AI use is subject to availability and safety checks. Member health-data processing requires separate explicit consent and current Terms; withdrawal stops new consent-dependent AI processing.